Shipping and Returns

We ship to the UK, Europe, USA and Worldwide and aim to ship your orders within 2-3 working days. At busy times, this may take slightly longer. Orders sent outside the UK can sometimes take up to 2 weeks to arrive; please be patient! You will be sent a tracking number so you can locate your order at all times. If you are having a problem locating your order, please send an email to info@elliotorganics.co.uk quoting your order number and we’ll get right back to you.

Shipping is free for UK orders over £95 with code FREESHIPPING

If you would like to change a size or have an issue with one of your garments, please send an email to: info@elliotorganics.co.uk. Just quote your order number, explain your problem and we’ll get right back to you.

Returns for an exchange or refund will be accepted up to 28 days after your order date, provided the garments are unmarked and with original tags intact. Unfortunately, as a small business, we cannot offer free returns and these will be at the customer’s expense. We send your exchanges free of charge.

Please note: for hygiene reasons, we cannot accept returns of briefs that have been tried on. Refunds will not be issued for returns which have been marked or damaged in any way.

As of January 2025, we will no longer be accepting returns on items bought in a sale.

For orders shipping outside the UK, goods should now arrive to you duty paid. Duties come under the new ‘Handling Charge’. Just select your country when you enter your address and the correct duty will be applied.